4-10 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Last updated: December 01, 2022
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Wash and Wik, LLC, 7512 Doctor Phillips Blvd., Suite 50-235, ORLANDO, FLORIDA 32819.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Florida, United States
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Wash and Wik, accessible from www.washandwik.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
First name and last name
Address, State, Province, ZIP/Postal code, City
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
• By visiting this page on our website: https://www.washandwik.com/contact-us
Yes! We love doing wholesale. We have many customers that buy on a wholesale level and we are lucky enough to represent their brand.
Please contact us at email@example.com for more information or you can order right here:
CANDLE CARE INSTRUCTIONS:
LET THE WAX POOL: The first time you light your candle, allow it to burn until the wax pool melts all the way to the edge; for a larger candle, this may take several hours. Wax has “memory,” so if it is extinguished with a partial pool, that will prevent a full, even pool from forming in the future.
FOUR & TWO RULE: It is recommended that after burning for four hours, candles be
extinguished, allowed to cool for two hours, and trimmed before relighting.
WICK CARE: Trim the wick each time you light the candle, removing any “bloom”
from the previous burn. We recommend lighting a wick that is 1/4-1/2” in length.
KEEP IT CLEAN: Do not allow wick trimmings, dust, or other materials to accumulate in the wax pool. Uti
We offer FREE SHIPING on all orders of $35 or more to anyone in the United States!
We use 100% soy vegan wax, all the oils are vegan, and of course the materials like lid, label, and tumbler are… BUT (and this applies to most candle companies so I would make sure you always specifically ask), the cotton wick is coated in a very very small amount of bees wax. The reason the wick is coated in bees wax is because it has a much higher melting point than soy wax and it allows the wick to maintain it’s rigidness while the wax dries and cures. You don’t want the wick absorbing the oils or it may not burn correctly, which could result in an unsafe burn. The portion of beeswax on the wicks' priming is, indeed, ethically sourced and makes up less a percentage point of all materials used.
Unfortunately, at this time, we don’t have a place for local pick up. We are trying to expand our operations and hope to have a larger warehouse space that will allow this in the near future.
If you’d like to be able to pick up in the near future please tell your favorite local shop that we offer wholesale! It would mean the world to us!
Thanks for asking! It would mean THE WORLD to us if you told your local favorite shop to start selling Wash and Wik. We are trying to grow and we can only do it with your help!
Wholesale available here:
Yes! None of our raw materials are tested on animals and the small portion of beeswax on the wicks' priming is ethically sourced. See the question in regards to “Are your candles vegan?” for more info on why we use beeswax on our wicks.
Our candles have a clean burn, which make it safe for you, your family, and of course your fluffy animal friends!
We use 100% soy wax that is Sustainably Sourced from our partners who aim to have 100 percent verified deforestation-free and conversion-free soy supply chains by 2025. We spend a little more on this wax because simply put, it is the right thing to do. Our supplier has also committed to planting 150,000 trees planted by 2025.
Simple answer, YES they are CLEAN!
Our Fragrance and Essential oils come from reputable vendors that produce these oils for this specific industry.
These oils are 100% phthalate-free and are also Carcinogen, Mutagen, Reproductive Toxin, Organ Toxin, and Acute Toxin Free. We also ensure we adhere to all proper safety data, RIFM, and IFRA documentation.
Some aroma oils just do not exist in the natural world so that is where a synthetic oil comes into play. All of our fragrance oils are a combination of natural essential oils and synthetic aroma oils. When possible, we'll use essential oils to complement the fragrance oils, but some fragrance oils don't have notes that can be found in nature (for instance, Chocolate Fudge).